Privacy Policy

This Privacy Policy (hereinafter "Policy") is issued by pk1957, the operator of the online gaming platform accessible at pk1957.cam (hereinafter "Platform", "we", "us" or "our"). This Policy governs the collection, use, storage, sharing and protection of personal data relating to all users of the Platform (hereinafter "you", "User" or "Data Subject").

pk1957 serves an English-language audience primarily comprising players based in Pakistan, including users in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar, as well as international users accessing the Platform from other jurisdictions. This Policy is written in English and shall be the authoritative version for all purposes.

We are committed to processing personal data in a manner that is transparent, fair, lawful and consistent with applicable data protection principles. This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy.

For the purposes of this Privacy Policy, the following definitions shall apply:

• "Personal Data" means any information relating to an identified or identifiable natural person (Data Subject), including but not limited to name, email address, date of birth, CNIC number, payment details, IP address and device identifiers.
• "Processing" means any operation or set of operations performed on Personal Data, whether by automated or manual means, including collection, recording, organisation, storage, retrieval, use, disclosure, erasure or destruction.
• "Data Controller" means pk1957 in its capacity as the entity that determines the purposes and means of processing Personal Data.
• "Data Processor" means any third-party service provider that processes Personal Data on behalf of pk1957, under a binding data-processing agreement.
• "Consent" means any freely given, specific, informed and unambiguous indication of the Data Subject's wishes by which they signify agreement to the processing of their Personal Data for one or more specified purposes.
• "KYC Data" means identity verification documentation including government-issued identification (such as CNIC or passport), proof of address, selfies and biometric verification data submitted during the Account verification process.
• "Cookies" means small text files placed on a User's device by the Platform to facilitate session management, analytics and personalisation functions.

The categories of Personal Data that pk1957 may collect from you, depending on your interaction with the Platform, are set out in the table below:

We do not collect any special category data (such as biometric data for identification purposes, health data, religious beliefs or political opinions) beyond what is strictly required to fulfil age-verification and KYC compliance obligations under applicable law.

We collect Personal Data through the following means:

4.1 Directly from You

The majority of Personal Data we hold is provided directly by you during account registration, the KYC verification process, deposit or withdrawal requests, responsible gambling tool setup, marketing preference settings, support enquiries and any other direct interaction with the Platform.

4.2 Automatically Through the Platform

Certain Technical and Behavioural Data is collected automatically each time you access the Platform, through cookies, server logs, pixel tags and similar tracking technologies. This data collection is necessary for the Platform's security, fraud detection and performance optimisation functions. Please refer to Section 10 (Cookies & Tracking) for full details.

4.3 From Third-Party Verification Services

Where required for KYC compliance, identity verification and fraud prevention, we may receive confirmation data from third-party identity verification service providers. These providers are bound by contractual data-processing obligations and do not share your raw data beyond what is necessary for verification purposes.

4.4 From Payment Processors

We receive transactional confirmation data from payment processors and financial institutions in connection with deposit and withdrawal operations. Payment references to familiar Pakistani financial infrastructure — including bank transfer operators such as HBL, UBL, Meezan Bank and Bank Alfalah, and digital payment platforms such as Easypaisa, JazzCash and Raast — are provided as contextual references only. These providers are independent data controllers for the personal data they hold on their own platforms, and their processing is governed by their own privacy policies.

pk1957 processes Personal Data on the following legal bases, depending on the nature of the processing activity:

• Contractual Necessity: Processing that is necessary for the performance of the agreement between you and pk1957, including account management, payment processing, withdrawal handling and responsible gambling tool administration.
• Legal Obligation: Processing required to comply with applicable legal and regulatory obligations, including KYC identity verification, anti-money laundering (AML) screening, fraud prevention and record-keeping requirements.
• Legitimate Interests: Processing carried out for purposes that are necessary for pk1957's legitimate business interests, including platform security, fraud detection, product improvement and analytics — where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing undertaken on the basis of your freely given, specific and informed consent — primarily in connection with optional marketing communications. You may withdraw consent at any time by updating your Account preferences or contacting our support team, without prejudice to the lawfulness of processing undertaken prior to withdrawal.

Personal Data collected by pk1957 is used for the following defined purposes only:

• Account Management: Creating, maintaining and administering your Account, including processing registration, login authentication and Account settings changes;
• Identity Verification (KYC): Verifying your identity, age and residential address in accordance with applicable compliance requirements — ensuring the Platform remains accessible only to eligible adults (18+, or the higher minimum required by the applicable jurisdiction);
• Payment Processing: Processing deposits, withdrawals and refunds, maintaining transaction records and resolving payment disputes;
• Responsible Gambling: Administering deposit limits, loss limits, session time alerts, cool-down periods and self-exclusion arrangements you have requested, and monitoring Account activity to identify potential gambling harm indicators in accordance with our Responsible Gambling Policy;
• Customer Support: Responding to your queries, complaints and feedback via live chat, email or any other support channel;
• Security and Fraud Prevention: Detecting, investigating and preventing fraudulent transactions, bonus abuse, multi-accounting, money laundering and other prohibited conduct as defined in our Terms & Conditions;
• Platform Improvement: Analysing aggregated, anonymised usage patterns to improve Platform performance, navigation and content quality — including cricket betting coverage for Pakistani users following PSL, ICC and T20 events;
• Legal Compliance: Maintaining records required by applicable law and responding to lawful requests from competent regulatory or law enforcement authorities; and
• Marketing Communications (Consent-Based): Sending promotional emails, bonus notifications and platform updates where you have opted in to receive such communications and have not subsequently withdrawn that consent.

pk1957 does not sell or disclose your Personal Data to third parties for their independent commercial purposes. We may share Personal Data with carefully selected third parties solely to the extent necessary for the operation of the Platform, as follows:

7.1 Service Providers and Data Processors

We engage third-party service providers to perform specific functions on our behalf, including payment processing, identity verification, fraud detection, cloud storage, analytics and customer support tooling. All such providers are required to process your data only on our instruction and are bound by contractual data-processing agreements that impose data security, confidentiality and purpose-limitation obligations.

7.2 Regulatory and Law Enforcement Authorities

We may disclose Personal Data to competent regulatory bodies, law enforcement agencies or courts where we are legally required to do so, where disclosure is necessary to comply with a legal obligation, or where disclosure is necessary to protect the rights, property or safety of pk1957, its users or the public.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, sale of assets or other corporate transaction involving pk1957, Personal Data may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that arise as a consequence.

7.4 Aggregate and Anonymised Data

We may share aggregated, anonymised statistical data (from which no individual can be identified) with third parties for industry research, marketing analysis and platform benchmarking purposes. Such data does not constitute Personal Data for the purposes of this Policy.

pk1957 operates as an international platform and, in the course of providing Services, Personal Data may be transferred to, stored in or processed in jurisdictions outside Pakistan. Where such transfers occur, we will take appropriate safeguards to ensure that your Personal Data receives a level of protection consistent with internationally recognised data protection standards.

Such safeguards may include the use of standard contractual clauses approved by relevant data protection authorities, binding corporate rules, adequacy decisions or other recognised transfer mechanisms. If you wish to obtain further information about the safeguards applied to a specific international transfer, please contact us using the details in Section 16.

We retain Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory or contractual obligations. The following general retention principles apply:

• Active Account Data: Retained for the duration of your Account's active status plus any mandatory post-closure retention period required by applicable law or licensing conditions;
• KYC Documentation: Retained for a minimum of five (5) years following Account closure, or longer where required by applicable anti-money laundering legislation;
• Transaction Records: Retained for a minimum of five (5) years following the date of the transaction for financial compliance and audit purposes;
• Support Communications: Retained for up to two (2) years following the resolution of the relevant query or complaint, unless longer retention is required in connection with an unresolved legal matter;
• Marketing Preferences: Retained until you withdraw consent or close your Account, after which they are updated to reflect your opt-out status and retained as a record of that preference; and
• Technical Logs and Analytics Data: Retained in aggregated or anonymised form as needed for platform security and improvement purposes.

Upon the expiry of the applicable retention period, Personal Data will be securely deleted or irreversibly anonymised so that it can no longer be attributed to any individual.

pk1957 uses cookies and similar technologies (including pixel tags and session tokens) to provide, secure and improve the Platform. Cookies are small text files stored on your device that allow the Platform to recognise your browser, maintain your login session and remember your preferences.

10.1 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies, security tokens and load-balancing cookies. These cannot be disabled without rendering the Platform unusable;
• Functional Cookies: Remember your preferences (such as language settings and responsible gambling limit configurations) to improve your experience across sessions;
• Analytical Cookies: Collect anonymised data about how users interact with the Platform — page visits, time on page, navigation paths and error events — to help us improve content and performance; and
• Marketing Cookies: Used only where you have provided explicit consent, to track the effectiveness of any promotional communications and to avoid showing you repeated identical offers.

10.2 Managing Your Cookie Preferences

You may manage non-essential cookie preferences through your browser settings or through the cookie-preference centre displayed on your first visit to the Platform. Please note that disabling certain categories of cookies may affect the functionality of the Platform, including your ability to maintain login sessions and access account management features.

pk1957 implements technical and organisational security measures designed to protect Personal Data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data in transit between your device and the Platform's servers;
• Encryption of sensitive data fields (including financial identifiers and KYC documentation) at rest;
• Role-based access controls limiting employee access to Personal Data strictly to those whose job functions require it;
• Two-factor authentication (2FA) available for all User Accounts and mandatory for staff accessing internal systems;
• Regular security audits, penetration testing and vulnerability assessments conducted by qualified security professionals;
• Incident response procedures enabling prompt identification, containment and notification in the event of a data security incident; and
• Staff data protection training and confidentiality obligations.

Notwithstanding these measures, no data transmission over the internet or electronic storage system is guaranteed to be completely secure. In the event of a material data breach affecting your Personal Data, we will notify you in accordance with applicable legal requirements.

Subject to applicable data protection law and any overriding legal obligations (such as KYC and AML retention requirements), you have the following rights in respect of your Personal Data held by pk1957:

To exercise any of the above rights, please contact our support team at the details provided in Section 16. We will respond to all valid requests within thirty (30) days of receipt. Where a request is complex or numerous, we may extend this period by a further sixty (60) days with prior notice. We will not charge a fee for reasonable access requests.

The pk1957 Platform is strictly intended for adults aged 18 years or older (or the higher minimum age required by the applicable operator or license jurisdiction). We do not knowingly collect Personal Data from individuals under the minimum age threshold. If we become aware that we have collected Personal Data from an individual who is underage, we will take immediate steps to delete that data and close the associated Account, returning any deposited funds in accordance with applicable compliance procedures.

If you have reason to believe that a minor has registered an Account on our Platform, please notify us immediately at the contact details in Section 16.

The pk1957 Platform may contain references to third-party payment methods and services that are familiar to Pakistani users — including digital wallet platforms and banking institutions — as contextual reference points to help users understand available payment options. These references do not constitute links to third-party websites from within this Privacy Policy, and this Policy does not govern the data practices of any third-party provider.

If you access any third-party platform in connection with your use of pk1957, including your bank's online portal, a digital wallet application or any other external service, the privacy policy and data practices of that third party govern their processing of your Personal Data. pk1957 accepts no responsibility or liability for the privacy practices of any third-party service provider.

pk1957 reserves the right to update, amend or replace this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our data-processing practices or the features and functionality of the Platform. The effective date of the current version will always be displayed at the top of this page.

Where we make material changes to this Policy — particularly changes that affect your rights or that involve new processing purposes or categories of data — we will notify registered Users via the email address associated with their Account or through a prominent on-platform notification prior to the changes taking effect.

Your continued use of the Platform following the effective date of an amended Privacy Policy constitutes acknowledgement of and agreement to the revised terms. If you do not accept the revised Policy, you must cease using the Platform and may request Account closure by contacting our support team.

For all privacy-related enquiries, subject access requests, data deletion requests or complaints relating to the handling of your Personal Data, please contact us using the details below. We treat all data protection enquiries with the same priority as account support requests and will respond within thirty (30) days.